Now offers high-voice quality for phones and fax response systems with IP-compatible host media processing software
OKI Electric Industry (TSE: 6703) today announced it has added an IP-compatible fax response functionality to its “eSoundâ„¢ Engine for Server V2,” a host media processing software(*1) that can process voices on a general server for call distribution systems and auto voice response systems at IP contact centers. With this new functionality, those in need of an IVR(*2) system with auto fax response can build one without adding fax hardware. In addition, because a single server can operate multiple channels, users can reduce the system cost and ensure future expandability.
OKI’s “eSound Engine for Server” is a high quality host media …