IBM (NYSE: IBM) and SAP (NYSE: SAP) today announced an agreement with Marks & Spencer (M&S) to implement a suite of SAP Retail applications.
The programme aims to provide M&S with accurate business data and robust core processes to enable business improvement initiatives in cost and operating efficiencies. Specifically, the programme will improve stock visibility and management of information, while increasing process efficiency which M&S believes will enhance the customer experience and drive greater control over net margin.
Marks & Spencer Director of IT & Logistics, Darrell Stein, says: “We selected IBM and SAP after an extensive assessment of the market. In addition to strong retail credentials, we felt there was also a strong cultural alignment. In …